Dunkin'

Reviews

• AR

  angelo reyes

  Oct 24, 2025
  1.0
  The rudest people. The staff completely ignores you. They only care about the drive through and sweeping. Everytime I go, no one looks at me, no one takes my order. There are no manners, no thank you. If you order online, you have to ask 100 times if it’s ready because they put it in a spot where you can’t reach it.
• MM

  Miftah Mahbobur

  Oct 23, 2025
  1.0
  absolute hell of a place. the only thing brewed here was bad attitude. disgusting attitude and zero manners. my brother-in-law literally just asked if they do decaf in the offer and the guy started getting rude, saying “it doesn’t work like that” with an attitude like we asked him for a loan. there’s a nicer way to speak to people. no need to act like your dad owns the place. i’m assuming they didn’t realise we’re bengali too, because one of the workers (black shirt, chubby, silver chain, buzzcut, darker skin) was whispering and saying “does he think i’m dumb” while looking right at us. completely unprofessional and unnecessary. could’ve been handled so easily if they just said “sorry we don’t do decaf in the offer.” instead they got defensive and started talking down to us for no reason. genuinely one of the worst customer service experiences i’ve seen and honestly, seeing other reviews makes sense now. shocking behaviour for people who can’t even answer a simple question.
• AU

  Ali Ullah

  Oct 23, 2025
  1.0
  Absolutely ridiculous experience. I came in with an offer that said “coffee” and simply asked what my options were and the staff looked at me like I was speaking another language. One even said I “might not be able to get decaf.” Seriously? How does that even make sense? I’ve worked at Dunkin’ for over 10 years, and it’s honestly embarrassing how clueless and rude this crew was. The Thursday night shift had this fake “in charge” attitude like they owned the place, but couldn’t even answer a basic question. Zero customer service, zero common sense, and zero effort. It’s sad to see Dunkin’ hiring people who clearly don’t care about their job or customers. Wish I could give this place zero stars.
• MA

  Max A

  Oct 17, 2025
  2.0
  This is one of the worst Dunkin Doughnuts I have seen. I'm not sure where the issue lies but the staff is negligent, unfriendly and oblivious. There is regularly some kind of problem with my order. Today (midday), I finally decided to write a bad review because they "forgot" to add sweetness to my coffee. Annoying and inconvenient to go back BUT no biggie. When I got there, all three employees were chatting casually in the back, one (the only one I could see from where I was) was leaning with her arms crossed. I was at the empty front counter for about 2 minutes waiting for someone in the empty store. From my experience, it looks like they were somehow over staffed and were still delivering terrible service. I'm frustrated. About half of my orders are messed up in some way. The only reason I continue to go here is convenience.
• JH

  Jana Hassan

  Oct 13, 2025
  1.0
  i ordered a strawberry dragonfruit refresher and i received a dirt refresher.i waited 20 minutes just to not get a refresher and it was not crowded at all and the worker laughed at my face when i told her to change the drink