Dunkin'

Reviews

• JL

  James Lisi

  Oct 2, 2025
  5.0
  My daughter calls this, "The good Dunkin"
• JN

  Jeffrey Notkin

  Sep 6, 2025
  5.0
  Brian is the best and nicest worker there is throughout Dunkin’s in the U.S. no doubt. Always server with ease and kindness.
• MH

  My VR Headset

  Jun 20, 2025
  5.0
  I went into Dunkin sad but left happy. All because this man named Brian made my day. He made my order fast and with care he put heart into the food, he worked great. My food was great and delicious all thanks to Brian. He works hard and he cares for his job.
• AH

  Alexander Hernandez

  Jun 17, 2025
  5.0
  I came to this Dunkin’ Donuts last Sunday around 5 PM. An employee named Brian Melendez helped me. At first, my order was a little wrong, but Brian handled it in a really nice way. He stayed calm, listened, and made sure everything was fixed. He was respectful and kind, and I could tell he cares about his job. I left happy, and that means a lot. Great service like this is why I’ll keep coming back. Thank you, Brian!
• SY

  S Y

  Jun 7, 2025
  1.0
  Absolutely Unacceptable Experience On Friday, June 6th, between 3:30-4:00 PM, our son and his friend walked to this donut shop with the little pocket money they had carefully saved up, excited to treat themselves to four donuts. They paid in full, looking forward to a sweet reward after a long week at school.  I even have a record of the time, my son called me during the incident, upset and confused by what was happening.　What followed was incredibly disappointing.  While handing over the order, the staff accidentally dropped two of the donuts. The boys were understanding, because mistakes happen. The staff apologized and said he would bring out fresh ones, explaining that they needed to be made since they were out on the shelf. So the boys waited, patiently and politely.　But 20 minutes passed, and nothing came. They kindly reminded the staff, who then admitted he had completely forgotten. Still, the boys waited, trusting he would now bring them what they had paid for.　But again... nothing.　Eventually, discouraged and hungry, they approached the counter once more. This time, they were given two donuts of completely different flavors... ones that were overly sweet and not what they had originally chosen. When they let the staff know, he brushed them off and said, “Oh, sorry, but I have work to do,” before walking off into the kitchen and leaving them standing there with no explanation, no real apology, and no refund.　This might sound like a minor incident to some. But to two young boys who came in with innocent excitement and their own hard-saved allowance, it was humiliating, disheartening, and unfair. What should have been a joyful, simple afternoon treat turned into a frustrating experience of being ignored, dismissed, and ultimately let down.　This is not how you treat customers, especially not children.　We’re sharing this experience because we hope this store will reflect on how they handle mistakes and how they treat all guests, regardless of their age. Our kids, and every customer, deserve better.