Dunkin'

3.6
574 reviews
Dunkin': Your Go-To Breakfast

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Syracuse, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4886 West Seneca Turnpike, Syracuse, NY
13215, United States

Hours

Reviews

3.6
574 reviews
5 stars
253
4 stars
111
3 stars
56
2 stars
37
1 star
117
  • RF
    Raena Frohlich
    1 day ago
    5.0
    Awesome! Employees are so kind and super fast service!
  • IK
    Islam Khalaf
    Sep 20, 2025
    1.0
    I had a terrible experience at this Dunkin’ Donuts location. The staff were extremely rude and unprofessional. I waited over 20 minutes for my order, only to receive the wrong items twice. When I told them I didn’t want the order anymore and asked for a refund, they yelled at me, used offensive language, and took the food back without returning my money all of this happened in front of my children. This kind of behavior is completely unacceptable, and I strongly advise others to avoid this location. I will never return.
  • DM
    Doing “Lc” Me
    Sep 17, 2025
    2.0
    I went into the restaurant order my food and the young lady who took my order didn't get it right I had to return to the restaurant 2 times to get my order right and the lady by the name of Shaw shaw started to harass me asking me that I want my money back and I told her no don't do that just give me my food and I will be on my Merry way I think she needs to be trained on more customer service skills
  • KM
    Kylan M
    Aug 21, 2025
    1.0
    Don’t go after 12 PM. They don’t care and don’t try. They half ass your food and forget half the ingredients.
  • EC
    Ed Conklin
    Aug 11, 2025
    1.0
    I 8/11-25. I went to the Dunkin’ Donuts up on Seneca Turnpike on Onondaga Hill in Syracuse and got the worst service possible, went in there to inform them about a coffee cup that I spent good money on that I wanted replaced because it was defective and when I asked to talk to a manager, they said why ?then some guy jumps in the conversation that I was not talking to at all, And then I asked the girl I was talking to for the corporate number for Dunkin’ Donuts and he jumped in again told me you can look it up !! He was rude , obnoxious and we will never visit them again. I asked to talk to Ashley because I heard she was a manager and they said no way of contacting her. We have no idea, on top of all that I walked in the store and stood there for well over 10 minutes before somebody even said, can I help you?