Dunkin'

Reviews

• ZB

  Zoheb Bhyani

  2 days ago
  1.0
  Worst Dunkin’ I ever visited they don’t even understand your order and don’t know how to make coffee at first place worst service worst quality and worst process …….no milk in coffeee don’t waste your time
• CC

  Courtney Campbell

  Oct 13, 2025
  1.0
  No gloves are worn while handling donuts. I will not be back. Also, the coffee tastes horrible every time.
• SR

  Stephanie Reay

  Oct 12, 2025
  1.0
  I experienced the worst interaction today. In the drive thru the employees refused to give me my coffee after asking me if I minded pulling forward to a parking space. I said I do mind pulling forward kindly. At that point the girl got another employee involved to approach me disrespectful. Tbh, Its fast food for a reason and nobody was behind me! I don't see a point to make my life inconvenient by pulling forward in a small space. So she argued with me from there and threatened to throw my HOT cappuccino at me. They closed the door to the drive thru and I waited an additional 10 minutes for my drink I never received. Absolutely ridiculous, unprofessional, they should be fired for refusing paying customers. I just wanted a coffee. Not supporting this brand who chooses who they want to serve. I feel discriminated against.
• ME

  Marlinda Exceus

  Oct 8, 2025
  3.0
  It’s really disappointing because more as I come to this location the less bacon they give me. But if I ask for more bacon, they charge me for additional bacon.
• EM

  Emily Morrow

  Sep 26, 2025
  2.0
  I’ve been coming to this Dunkin’ for years, and in the past year I’ve noticed a real decline in customer service. I work in the food industry myself, so I’m understanding and sympathetic to a point—but the service here has consistently fallen short of basic expectations. The quality of the drinks and food is inconsistent: sometimes the drinks don’t taste right, and the food isn’t always hot. More concerning, though, is the lack of customer interaction. Most of the time I don’t even get a simple greeting—just a “pull around,” followed by the window being closed without another word. I don’t expect perfection, and I understand how stressful this industry can be. But friendly, basic customer service goes a long way, and right now it feels like that’s missing every time I visit. I wanted to bring this to your attention in hopes things can improve, because this used to be one of my favorite Dunkin’ locations.