Dunkin'

Reviews

• JG

  Jorge Gomes

  4 days ago
  2.0
  Bad service with long waiting times and not that tasty food.
• MS

  Mario Sanchez

  Oct 11, 2025
  1.0
  Walked in to pick up my mobile order today to about 30 people waiting to put in orders and get orders. There was only 1 person running the whole place on a Saturday during chicago marathon weekend. Then after waiting 20 min for my mobile order of the 4 items I ordered the only thing in stock was my black coffee the other items where substitutes or replacements. Obviously I didn’t want to pay or eat items I didn’t order but then the 1 employee proceeds to tell me that he can’t give refunds and I have to come back another day for that. I usually have a pretty low bar for dunkin because it’s quick and easy. This might be the worst Dunkin’ in the country.
• KV

  Kim Vicki

  Oct 6, 2025
  5.0
  The restaurant was not too noisy.
• KN

  Karen Nolasco

  Sep 28, 2025
  1.0
  10 minutes for one drink. Asked the cashier how much longer for the drink because we had a train to catch in 5 minutes. He got an attitude and scolded my friend and said she shouldn’t be ordering complicated drinks if we have a train to catch….We are literally inside of a train station. My friend ordered a Brown sugar shaken espresso no special instructions or anything “complicated” as he mentioned. He finally finishes the drink and repeats a few more times that we shouldn’t buy coffee if we’re in a rush. We were in line for about 15 minutes. considering we just ordered two drinks, we got in line and ordered with plenty of time. However the girl with the Red hair kept stopping to look at her phone and text. We just got my friends drink and walked away.
• PP

  poppadas

  Aug 7, 2025
  1.0
  Terrible service. You feel rushed and like you're an inconvenience to the staff if you take too much time. The food is thrown together and sometimes even thrown at you. I forgot a bag of food and when I came back to ask for it the lady literally threw the bag on the counter in front of me and gave me a dirty look. I get that it's a busy place because people are coming and going but that doesn't give the staff the right to treat people like garbage. If you don't like your job go do something else!