Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Tinley Park, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.6
540 reviews
5 stars
245
4 stars
88
3 stars
58
2 stars
30
1 star
119
What are people saying?
AI-generated from customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, particularly at the drive-thru, leading to a negative customer experience.
Order Accuracy
Many customers reported frequent mistakes with their orders, including incorrect items and poorly prepared food, contributing to dissatisfaction.
Food Quality
Several reviews mentioned inconsistent food quality, with complaints about stale items, cold sandwiches, and poorly made drinks.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness, indicating that service can vary significantly.
Cleanliness and Atmosphere
A few customers noted issues with cleanliness and the overall atmosphere of the location, suggesting improvements are needed.
- CDChristopher DillerOct 15, 20255.0Great service
- AAAOct 14, 20255.010/10 dunkin! always good drinks and good customer service. I went today at noon and women giving out my coffee was so kind and great coffee.
- EKEd KawaOct 9, 20252.0Wrap was hard and cold.
- KKKevinSep 29, 20251.0I ordered a large Midnight Blend coffee, but instead of being told it was unavailable, the employee handed me a completely different drink without saying a word. After I questioned it, I was told they had run out of Midnight Blend and that I was given an espresso with water, Dunkin’ Blend, cream, and sugar instead. This is unacceptable. I was served something I did not order, without my consent, and without being asked about potential allergies. At the very least, I should have been told the item was unavailable so I could decide for myself. Instead, the worker took it upon themselves to throw random ingredients together and pass it off as my order. This is careless, unsafe, and unprofessional. Customers deserve transparency, not secret substitutions.
- TTTexasSep 27, 20253.0The three stars is for the staff I ordered double shot espresso and the portion is so small