Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Schenectady, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
303 reviews
5 stars
151
4 stars
60
3 stars
34
2 stars
11
1 star
47
What are people saying?
AI-generated from customer reviews
Customer Service
Feedback indicates a significant number of customers experienced rude or unprofessional service from staff, particularly from management.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong food or drink preparations.
Cleanliness
Several reviews mentioned unsanitary conditions, with dirty tables and a need for better cleaning practices.
Product Quality
While some customers enjoyed the coffee and donuts, others noted inconsistencies in food quality and freshness.
Staff Friendliness
Despite negative experiences, some customers praised specific staff members for their friendliness and helpfulness.
- SSSeamonkey247Nov 2, 20254.0It's dunkin. My kids like the coffee and donuts so this is more their review than mine.
- NNNycoleOct 20, 20254.0Can't go wrong with Dunkin 😉
- RRRonnie RoseOct 7, 20255.0Yummy
- JCJoseph ClarkAug 3, 20255.0Wish i could rate even higher. Ive walked in at 8:00 was greeted by a very friendly front counter worker, saw many staff cleaning, working hard or just being friendly with each other. The manager is funny and seems to be very passionate about team leadership, the gentleman who made my cookie dough coffees absolutely nailed the presentation! There was also a team member cleaning the vents!! A+ service and cleaning crew!
- CSCassandra SantosJun 3, 20255.0Love the coffee and donuts