Dunkin'

3.0
221 reviews
Dunkin': Your Go-To Breakfast

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Des Plaines, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
782 W Oakton, Des Plaines, IL
60018, United States

Hours

Reviews

3.0
221 reviews
5 stars
80
4 stars
27
3 stars
15
2 stars
14
1 star
85
  • AK
    Arnat Kbd
    Aug 23, 2025
    1.0
    Rude and disrespectful
  • SK
    Semra Betul Kaleli
    Aug 4, 2025
    1.0
    We went to this Dunkin location at 7:20 and just now got five drinks. I told the worker we were in a hurry, and she said “I’m the only worker.” There was no drive thru orders there was one more person in line waiting and they also waiting for 15-20 minutes and they got their drinks before us as well. There was no need for her to be working so slow if there was a line of five people. Waste of my time.
  • FF
    filteredfit
    Jul 22, 2025
    1.0
    Barely can hear over intercom. Takes forever just to repeat back and ask if any things else. Goes to take pmt first going to grab phone. Get your equipment right for contactless pmt nits contactless for a reason. Then has to verify what size. Then comes back asking which out of two flavors chocolate or strawberry. Horrible experience every step of the process. Then no small straw for correct size drink. Then the absolute worst part, worst shake ever. Still icey not creamy. So much the straw is clogged with ice. Couldn’t even finish, got through half and my stomach is a mess upset. What the hell did you put in here! Half scoop of ice cream then the rest ice and milk, drain cleaner!? This is the absolute worst DD/BR and experience I’ve ever had literally going to one every dam day.
  • AM
    alex marginean
    Jul 18, 2025
    1.0
    Rude and patronizing staff. Will not return for sure.
  • NP
    Nayelli Pinedo
    Jun 6, 2025
    1.0
    I went this morning, 6/6/25 around 6:25am. Ordered a medium iced coffee with 1 cream, 2 butter pecan pumps and 2 blueberry pumps, and a bacon wrap. The girl taking the order made me repeat, so I did, no biggie. I waited in line as two cars were infront of me. When I get to the window, the girl at the window had an attitude. She handed me a cup and I genuinely asked her if that was my order. With an attitude, she said yes. I told her I only asked for 1 cream (the cup looked like half of it was cream because it was SO LIGHT). This girl is rude and rolled her eyes at me and told me that the coffee looked light because I got butter pecan in it and that makes it light 😑 Which is bs, because I know what that syrup looks like. I told her that I always get the same coffee and it never looks like that. Her response: she rolled her eyes again, literally THREW the coffee into the garbage can behind her with an attitude, and yelled at the person making the drinks for drive thru "did you put 1 cream in this?!" and walked away from the window. I drove off. She wasted my time and I was definitely not gonna give my money to a place with HORRIBLE SERVICE.