Dunkin'

4.1
179 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Iron Mountain, MI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1009 S Stephenson Ave, Iron Mountain, MI
49801, United States

Hours

Reviews

4.1
179 reviews
5 stars
117
4 stars
18
3 stars
13
2 stars
6
1 star
25

What are people saying?

AI-generated from customer reviews

Service Quality

Customer experiences with service are mixed; while some praise the friendly and quick service, others report poor treatment and long wait times.

Order Accuracy

Many customers express frustration with frequent mistakes in their orders, including incorrect drinks and food items.

Food and Drink Quality

Feedback on food and drink quality is inconsistent; while some enjoy the coffee and snacks, others complain about cold or poorly made items.

Cleanliness and Environment

Several reviews mention cleanliness issues, particularly in the bathrooms and dining area, impacting overall customer experience.

Staff Attitude

While some staff members are noted for their friendliness and helpfulness, others have been reported as rude or dismissive, affecting customer satisfaction.
  • SL
    Steffjbean L
    1 day ago
    4.0
    They didn’t have any raised donuts or any leftover Halloween buckets 💔The service was great, very friendly and attentive. Drink flavors are kinda hit and miss for me.
  • AH
    Ashley Heikkila
    2 days ago
    5.0
    Great drink
  • AG
    allison guide
    Oct 25, 2025
    5.0
    Super quick and friendly Service! Megan is great 😊
  • GJ
    Gerald Lancour Jr. (Jerry)
    Sep 30, 2025
    1.0
    Stood in store for 10 minutes placing my preset on the kiosk before I saw anyone! The she comes out of the bathroom without washing her hand and proceeds to make food! This place is gross!! Won’t be back
  • HS
    Holly Stvincent
    Sep 25, 2025
    1.0
    I unfortunately Didn’t get what I asked for and then I was ignored as I stood at the counter.