Service Quality
Numerous customers reported rude and dismissive behavior from staff, leading to a poor service experience.
Food Quality
Many reviews highlighted issues with cold, poorly prepared food, and incorrect orders, indicating a lack of consistency in food quality.
Wait Times
Customers frequently complained about long wait times for orders, both in-store and at the drive-thru, often exceeding reasonable expectations.
Staffing Issues
Several reviews mentioned that the location appears to be understaffed, contributing to slow service and operational inefficiencies.
Customer Experience
Overall, the customer experience was negatively impacted by a combination of poor service, food quality issues, and unprofessional staff behavior.