Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Silver Spring, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.3
246 reviews
5 stars
101
4 stars
39
3 stars
20
2 stars
12
1 star
74
What are people saying?
AI-generated from customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, leading to a negative customer experience.
Order Accuracy
Many customers reported frequent mistakes with their orders, including missing items and incorrect food preparation.
Cleanliness
While some customers noted cleanliness in the dining area, others reported unsatisfactory conditions, particularly in restrooms.
Food Quality
Several reviews mentioned poor food quality, including cold items and poorly made drinks, contributing to overall dissatisfaction.
Service Speed
Customers frequently complained about long wait times both in the drive-thru and inside the store, indicating issues with efficiency.
- MGmeaza getachew2 days ago4.0It isvery cold to sit down and have coffe. The air conditioning is very very cold. still on instead of heater at this time. The music is very loud to talk to friends while having coffee. The employees are nice. It is clean place to sit and have coffe
- ECestephany camposOct 30, 20251.0I always go through the drive thru and the staff are always so rude. Went in today for a $6 meal & did not even get bacon in my sandwich after ordering a bacon egg & chz on a croissant! Unbelievable
- BBbellacanelitaaOct 30, 20252.0Who ever did this needs a new job because for almost a 4$ bagel it should be toasted and at least spread with cream cheese instead of just being slapped on. For some reason it just keeps getting worse at that location when it comes to the food. People are friendly but when it comes to serving the food as it should it’s questionable. Go to another location fyi
- CPcyndel ponceOct 18, 20251.0Everything here is always made wrong. They need to train the baristas.
- JAJENNIFER AYALAOct 18, 20251.0Hoy dia 18.10.2025 pase por el Drive thro y pedi un 12 de donas la persona que estaba con los audífonos contestando fue muy pesada y amargada le pedi las donas y me dise algo mas y le dije que me permitiera un minuto para poder ordenar algo mas ella grosera mente me dijo pase a la ventana y cuando llego pido lo demas que queria y melo negaron venderlo lo que pedi me dijeron que volviera a pasar y le dije que yo les avia dicho que me esperara y pues ella amargada mente me mando ala ventana a modo que no me vendieron lo que yo quería a si que de mi parte No LO RECOMIENDO MAL ATENCIÓN