Dunkin'

Reviews

• KB

  K B

  Sep 25, 2025
  1.0
  Sadly, all I can tell you about this place is that they have forty five varieties of donuts, but yet yet from the drive through, they can only name five of them. And from the drive through, there are zero pictures of the donuts of the forty five varieties of donuts that you can buy. This place is horrible.The donuts are horrible.The employees are horrible. None of them care about donuts. If you're looking for donut people, if you're looking for people that love donuts like donuts want to sell donuts know about donuts.Go to donut star. There's a bunch of them, and actually there's one not too far down the road from this particular dunkin' donuts. Don't waste your time at this dunkin' Donuts it's just garbage garbage garbage garbage and they Don't care about donuts. Umm DONUTSTAR is the way to go. That's Donutstar, go there instead! You're going to get squared away. They're very family friendly there By the way. But this dunkin' donuts they're not family friendly, They're not people without familys friendly, They're just straight up completely UNFRIENDLY. Put them on your never never never never never never never never never never never never never never never bucket list. This picture is actually a picture of a different dunkin' donuts.The one by our house, you know, is is exactly the same, except they don't have that sign up, that says that If you want to get a dozen donuts, they're going to pick them themselves. Which is arguably even more horrible them picking donuts for you because they're too lazy, or they just refused to put a display up with the donuts for the drive through. So you don't, you don't actually get a choice. They just pick what they want You to get. But like I said, that's not the one that's at our house. The one around our house just is exactly the same as this, except without that little sign, saying that we're gonna pick pick the donuts for you, which is probably where ours is going next. They're probably going to that next. Where they'll say yeah, you know what?We're going to not only not tell you what donuts we have, We'll also if you want a dozen, we'll pick them for you so you don't get to choose any of their forty five varieties of donuts by yourself. They just pick what they have available and toss them in a bag for you. Absolutely horrible.
• KB

  Kori Brier

  Sep 12, 2025
  4.0
  Sabrina Carpenter's Strawberry Daydream Refresher is so YUM !
• XA

  Xamse Abdi

  Sep 6, 2025
  1.0
  Hi Dunkin I’m trying reaching out to get to management and speak to them about my experience with Dunkin , this one rude guy that works in this apple valley location tryna get my refund and every time I call the store he picks up the phone and being very rude to the customer he keeps hanging up the phone who hired him he doesn’t even know what he’s saying please let him know that he needs to be nice to customers also he can’t even speak English like come on boi
• JB

  Jessica Bajric

  Aug 31, 2025
  2.0
  We went through the drive thru. We didn't even complete our order and they told us to pull forward. The person didn't seem to care and didn't know how to explain the refresher needed to know if it was caffeine free since my kid wanted one
• CN

  Chastity Neal

  Aug 25, 2025
  1.0
  I stopped by Sunday afternoon (8/23 approx 3P) to place an order through drive through. I ordered a Cereal Milk Latte, a PSL (or whatever Dunkin’s version of such is) & a ham/cheese croissant. After paying, & waiting for a significant amount of time, the gentleman opened the window to share they were out of Cereal Milk creamer (or something of the like) & asked what I wanted to do. I opted for a refund but was kind of shocked that there was no apology or fake extension of one- a few minutes pass and I’m given my PSL, a refund receipt & a reprinted original receipt. window closed and I figured I was waiting for them to heat up the ham & cheese. While waiting, I noticed I wasn’t charged for a Ham & Cheese croissant. I wait for the gentleman to come back to the window again bc I realize the error. I share with him that I wasn’t charged for an item we ordered and he closes the window, speaks to someone behind the kitchen, comes back with the driest response of, “We don’t have ham”. I’m like (???) “It’s on your menu & a premade item, what do you mean you don’t have ham?” He stared at me blankly, shut the window and went to go speak to someone again. I drove off after this interaction because I could see customer service was not a high priority for the crew working. I get shortages- being out of one or two item(s), fine. But to be out of a portion of an item that is premade? Y’all are a joke. They were clearly there to collect their paycheck and go. The lack of sympathy, apology or even care- I will not frequent this location again. Photo of the ✨one✨ thing we were so fortunate to get for tax