Dunkin'

Reviews

• GJ

  Gary Jones

  Sep 22, 2025
  2.0
  Send my daughter into pick up a mobile order the manager Rei Lyn said there was never put in. My wife put in the order again and we had two charges on our account. When we asked for a refund she was rude and told us to call corporate or come in the next day. Corporate only offered enough points to replace one drink out of 6 items. When I went in the next day to see if they'll make it, they were nice about that and made the drinks after waiting 10 minutes for the food it was clear they they just skipped over us. Of course when I get home I dropped the iced coffee. I figured since their mistake lettuce to this big giant headache, they would be okay with replacing that. Instead of replacing it the manager who was complaining Non-Stop about how busy it was went on a loud rant saying that this was all our fault. If she had just not screwed up in the first place, and then own her mistake and put the refund through this could have all been avoided. I didn't think getting the coffee replaced was not that unreasonable due to the aggravation time wasted and not getting anything extra just what we paid for.
• SM

  Suzanne Maciejko

  Sep 13, 2025
  5.0
  Dunkin' is always the best. I'm forever reminded of that when I step on the scale!
• DW

  Devon Watts

  Sep 6, 2025
  1.0
  The slowest dunkin in maine! They only have the drive thru open before 4am but they only take care of 1 car at a time they dont even take the next order until the car at the window is finished! Horrible service!
• RR

  Rocky Rivard

  Sep 5, 2025
  1.0
  Sept 4th 2025 went there on my way to the turnpike Ordered two coffees one reg one decaf and two grilled cheese. Got to the order screen, girl kept saying she couldn't hear me I ended up yelling my order to her, get to the first window where your supposed to pay saw two girls with thier backs to the window called out to them they didn't acknowledge me Went to the next window no one there which there wouldn't have been until my order was paid for Now I'm upset because I had to go around front and go inside. A girl comes out from the back. Can I help you. I said I want to pick up my drive through order, she says well you drove off I said because neither one of you two girls would turn around, the two girls kept laughing at me because I was upset telling me I was embarrassing myself. And my order wasn't even ready. Now I ask for the manager she had no clue what happened, but when I asked how to get in touch with the owner she said she couldn't give that information out So he wasn't much help either We get on the road to our destination my wife takes a drink of her coffee which was supposed to be decaf and it wasn't decaf. And our grilled cheese, the cheese wasn't melted and the bread was hard By then we was on the turnpike, no way of turning around Upset. Yes I was
• MP

  Mansi Patel

  Aug 23, 2025
  1.0
  Worst experience ever to just pick the order and we need to wait for 55min to just pick up through drive ..are you just checking the patience level ??????