Dunkin'

Reviews

• ES

  Edward Summers

  1 day ago
  5.0
  Quick efficient service, and they were extremely busy!
• MM

  mccullycullen

  Oct 13, 2025
  1.0
  I don't like leaving negative reviews because as customers we don't know the entire picture of what's going on any given time we go to a restaurant. That's not to say we should get bad service if they are short staffed or anything though. But this Dunkin is incredibly incompetent. The last four times I've come here I've asked for Munchkins and have been told they don't have any. At various times of the day, not right before close ever either. So then I say "can I get a glazed regular donut?" Nope don't have those either. What do we have if we don't have basically any donuts? Again, this is the last four times, not a one off. If you are having issues stocking donuts the entire day, the management needs to step in and figure out it's not hard to plan for an entire day. But from other reviews, it sounds like the management doesn't care about anything either. So anyway, stay away. Maybe go to the Krispy Kreme that's opening down University instead!
• TL

  Tanya Llapa

  Oct 10, 2025
  1.0
  I came here at 11:25am on 10/10 drive thru. The male who took my order was nice but the woman in the green colored shoer hair taking my EXACT cash gave really rude tones to me and negative stares/body gestures. When I confronted her saying her attitude wasn’t necessary she pauses, stood there quiet and speechless. She didn’t even apologize, didn’t even say thank you while giving me my food like all the other workers from the times I been here. If you don’t like customers or get thrown off by the littlest things then do not get a job where you have to talk to customers. Simple.
• AD

  Alicia Davidson

  Oct 3, 2025
  2.0
  I had to stop going to the Fridley location because I would say 50% of the employees correct me with disdain and a dirty look if I don’t describe the item I order in a specific way depending on who is taking the order. It’s quite bizarre; I thought I was just reading off the menu, but even then I get crap for that too lol. I’ve ordered a “cold brew with butter pecan and cold foam” and been corrected with “you mean a butter pecan cold brew with cold foam? 🤨” The next time I go I say “May I please have a butter pecan cold brew with cold foam?” And I get “you mean a cold brew with butter pecan and cold foam? 🤨” I can’t win for losing and always end up leaving feeling like I offended the company or something. From now on I’m going to try the one in Andover. Maybe they’re friendlier and I won’t feel bad about ordering my coffee?
• KK

  Kristina Knudsen

  Sep 21, 2025
  1.0
  Been here about 5 times and every time I ask for light ice extra oat milk and every time it’s wrong I don’t understand why they won’t give me less ice I don’t want more coffee just less ice. I don’t want watered down. The last time they put extra ice just don’t waste your time they can’t get ice right……