Dunkin'

3.9
355 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Pigeon Forge, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3262 Parkway, Pigeon Forge, TN
37863, United States

Hours

Reviews

3.9
355 reviews
5 stars
197
4 stars
47
3 stars
32
2 stars
22
1 star
57

What are people saying?

AI-generated from customer reviews

Service Quality

Mixed feedback on service; some employees were friendly and efficient, while others were reported as rude and unhelpful.

Food and Drink Quality

Customers enjoyed the coffee and donuts, but there were complaints about incorrect orders and food being served cold.

Cleanliness

The location was noted for being clean and organized, although some reviews mentioned dirty conditions.

Wait Times

Long wait times were frequently reported, especially for food orders, with some customers experiencing delays of over 30 minutes.

Pricing

Many customers found the prices to be high, with some expressing dissatisfaction over being overcharged.
  • DM
    Dylan Massey
    1 day ago
    5.0
    Got hot coffee it was fresh. Service was quick and on point definitely will be back when I'm in town.
  • JD
    Jerry Davidek
    6 days ago
    5.0
    I like the fact that wherever i go in the country the coffee always tastes the same
  • TS
    Tomsr Smith
    Nov 1, 2025
    5.0
    Service was great here and the staff was very pleasant & friendly.
  • YY
    Yaswanth
    Oct 24, 2025
    1.0
    I have tasted the worst Dunkin coffee here which made me not to come into Dunkin’s again.
  • NT
    Norma Trentham
    Oct 12, 2025
    1.0
    Hard to order here if you only speak English. Rude black girl at counter was so slow. When we paid the balance was not right. Of course she got out breakfast but for the donuts. Geeeez aweful staff 20 minute wait on a 6 dollar meal. Disgrace to Dunkin’. Shut it down