Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Highland Heights, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.0
231 reviews
5 stars
132
4 stars
44
3 stars
18
2 stars
7
1 star
30
What are people saying?
AI-generated from customer reviews
Service Quality
Customers frequently praised the friendly and fast service, although some reported issues with order accuracy and staff professionalism.
Cleanliness
Multiple reviews highlighted concerns about cleanliness, particularly in the bathrooms and food handling practices.
Food Quality
While some customers enjoyed the food and coffee, there were numerous complaints about stale donuts, incorrect orders, and poorly prepared food items.
Operational Issues
Several customers noted problems with the lack of a drive-thru, limited food selection, and inconsistent service hours.
Staff Performance
Feedback on staff varied, with some praising their helpfulness and others criticizing rudeness and lack of attention to orders.
- SLSimon LewisOct 29, 20255.0Always great fast service here. Staff is friendly and helpful
- CMCharles MckenzieOct 22, 20255.0I love dunkin donuts, coffee that works and a couple of donuts for a light breakfast, usually holds me over till an early lunch.
- TSThomas SturgillOct 21, 20251.0They are the ABSOLUTE CHEAPEST Dunkin I’ve EVER BEEN to.. They cheat you on food, they serve old donuts as fresh, they use bacon bits in their hash brown cups instead of strips of bacon. Cheap and nasty. I will now drive 20 minutes out of my way to Mayfield to avoid this dump.
- VUvince uzellSep 14, 20255.0Excellent staff _ always have a smile There every day
- GHGia HarrisAug 31, 20251.0It stank inside and was very dirty. They dont change their gloves after touching other things, then touching food. I watched the man wipe his gloves on his pants then touch my food.