Dunkin'

Reviews

• MH

  McKenna Halverson

  1 day ago
  5.0
  Hailey + Pazao are the best workers out there. Got a large dunkalatte and munchkins
• JF

  Jake Filtz

  Oct 9, 2025
  5.0
  Very hard and fast workers. Very compassionate and caring people
• HG

  Hannah G

  Sep 28, 2025
  5.0
  Great staff, service, and food. Staff are friendly and answer my questions about the menu. My fav spot!
• HT

  Heather Tesch

  Sep 21, 2025
  1.0
  I used to be a regular at this Dunkin, but after my last experience I will never be back again. I was very excited to get coffee this day because of pumpkin spice being back. After ordering and paying at the first window, we were told to pull up to the second window and waited a very long time. When I finally got my coffee, it tasted like watered down cream. It had no pumpkin flavor at all, and it was just honestly disgusting, I had my husband try it to make sure it wasn't just me, and he said right away "omg yeah no there's definitely something wrong with that!" I said to the girl who handed it to me "I'm so sorry this just does not taste right" and she offered to remake it and asked if I wanted to keep the one I had, and I was like "no definitely not" and she took it back. We sat there for another probably 5 minutes to have a different girl come to the window and hand me my new coffee who made me feel like I was the biggest inconvenience of her young life. Didn't say a word to me and just seemed beyond irritated. After she angrily handed it to me, she shut the window on me so fast that she didn't even hear me ask for a straw. We sat there for so long after that, that I actually had to physically get out of my car and knock on the window just to get a straw for my coffee. I joked to my husband "by the time I get a straw for this, all the ice in this one will be melted too. This is insane." The kid working there, the boy who came to the window when I knocked, gave me a straw and 3 Baskin Robin's free scoop tokens, which I guess was nice, but didn't say one single word to me. I worked in food service for a very long time in my younger years. None of this would have been acceptable at any place I have ever worked. Absolutely atrocious customer service and beyond disappointing start to my day that I do not ever want to experience again. This morning, we drove an extra 10 minutes to go to the Dunkin in Schofield. Great customer service there, and the girls at this one definitely know how to make coffee! Worth the extra drive, and we will be doing this from now on.
• BB

  Brittany

  Sep 15, 2025
  1.0
  I visited Dunkin’ this morning and unfortunately had a very disappointing experience. The wait time was far longer than expected, and when I was finally assisted by the cashier, Bri/Breanna her attitude came across as rude and unprofessional. On top of that, my order was incorrect, which made the entire visit frustrating. I expect better service, accuracy, and respectful interactions from Dunkin’ staff. If this issue is not addressed and Brit/Breanna is not removed from her position, I will take my business elsewhere and begin purchasing my coffee from another establishment. Sadly I don't remember the employees name other than she was at front counter around 10am