Dunkin'

Reviews

• RW

  rutuja wavikar

  4 days ago
  1.0
  I placed my usual in-store order today—a latte with hazelnut (unsweetened, flavor level 3) and mocha (sweet, flavor level 1). While I was waiting, I watched the server prepare the drink and noticed that he poured hot milk into the coffee without adding any of the flavors I requested. When I politely pointed this out and asked him to add the flavors, he insisted that they had already been added—even though I had clearly seen that they hadn’t been. Despite my request, he refused to adjust the order or remake it properly. This is especially frustrating because I've noticed a consistent drop in quality ever since two new staff members were hired a couple of months ago. Every time they handle my order, it ends up incorrect or poorly made. It’s disappointing to see this lack of attention to detail and unwillingness to fix obvious mistakes.
• PK

  Parasar Kc

  Oct 3, 2025
  1.0
  Worst dunkin in america
• OR

  Octavia Rich-Harris

  Sep 30, 2025
  1.0
  I paid $7.68 just for a burnt croissant that was supposed to be sliced for a breakfast sandwich with bacon, but they did not have any, so I had to get sausage only.
• RP

  Ryan Plunkett

  Aug 7, 2025
  1.0
  It’s one of the worst DD I’ve ever been too The main women who takes the orders is the only one who knows what’s going on. Getting an iced coffee which is on tap means you’re at the back of the line. It seems everyone there is in training. It used to be a Starbucks but at least SB actually served your coffee.
• KL

  K Li

  Jul 30, 2025
  1.0
  Never had such bad experience! Ordered few items but after 20 minutes found out that you need to show your order otherwise they won’t start to work on it. And finally, some items are missing! If you don’t have to, avoid this one. The staff have no idea what to work on.