Dunkin'

Reviews

• JS

  Jessica Springer

  2 days ago
  1.0
  Out of white chocolate already. Ugh wasted my whole lunch for nothing
• CH

  C H

  Oct 15, 2025
  1.0
  If I could give 0 stars I would! Staff tried giving me coffee that they gave to customer in front of me in drive thru after it had been in their car for 2 minutes. I also paid for bottled water and they gave me water in a cup! When I didn’t accept the order they refused to refund my money. I have been in contact with customer service for over 2 weeks now trying to get my $10.86 refunded!!! I refuse to go to any Dunkin until it’s refunded. It’s not about the $ it’s the lack of respect for their customers. I’m very disappointed in the company.
• DD

  Delaware Dark

  Oct 13, 2025
  1.0
  Food safety needs to be taken more seriously here. I have several gastric issues including gastroparesis, so I use non-dairy substitutes and I can usually get by fine, that is assuming my requests are respected. I bought a drink today and requested oat milk, I didn’t get a chance to ask the employees about anything because they set my stuff down and walked away (and frankly, weren’t very friendly). Immediately upon drinking it it didn’t taste right, but I ignored it at first because I was trying something new. And now 45 minutes later, my stomach is reacting as if I’d drank a bottle of milk. This has never happened before with this location and I don’t think it’s a coincidence there were two employees there I had never seen before. If someone requests a substitute, just substitute it. If it’s for some reason unavailable, let them know. You have no idea what another person may be dealing with and why they ask for certain things. I’m lucky enough all that will happen to me is I’ll get very sick, but for some people this can be life or death. Do better.
• TT

  that_ohio_z06

  Oct 11, 2025
  1.0
  It’s disappointing to see how far basic service and politeness have fallen. Leaving a primary entrance locked seems questionable from a safety and accessibility standpoint — possibly even against fire code. When a customer asks about it, having a staff member mumble “they got a front door” under their breath isn’t just unhelpful, it’s downright rude. This location gives the Dunkin brand a bad look, and I’d strongly recommend that Dunkin’s QA/QC team conduct an audit here. What a shame for such a recognizable name.
• JW

  Jessi Walker

  Oct 1, 2025
  2.0
  Unfortunately the pumpkin spice was bitter. Took ten minutes to make and it wasnt good. Had them remake and still wasnt good. Back to Starbucks I go