Business Details
About
Heating ContractorHeating Equipment SupplierAir Quality ConsultantAir Conditioning ContractorHVAC Contractor
At Duct-Rite Mechanical LLC of Madison, VA, we work hard at making heating and air conditioning easy for our customers. We answers questions clearly, turn problems into solutions quickly, and take the stress out of important decisions. We’re an independent Trane Comfort Specialist™ dealer who offers the best products in the industry. 24/7 Emergency Service available.
Location
Hours
Reviews
4.7
141 reviews
5 stars
128
4 stars
4
3 stars2
2 stars0
1 star
7
What are people saying?
AI-generated from customer reviews
Professionalism
Technicians are consistently described as professional, knowledgeable, and courteous, providing excellent customer service.
Timeliness
Customers appreciate the prompt arrival of technicians and quick response times for service requests.
Communication
The company excels in keeping customers informed about appointments and service details, including technician profiles.
Quality of Work
Reviews highlight the thoroughness and effectiveness of repairs and installations, with many customers expressing satisfaction with the results.
Customer Experience
Overall, customers report positive experiences, with many recommending the company for HVAC needs despite some isolated negative feedback.
- BWBrian WoodOct 22, 20255.0The technician Collin was great! Showed up on time, very friendly and knew his stuff! Solved my concerns and had my furnace in good working order in no time. Thank you!
- BBBob BeardOct 14, 20255.0Duct-Rite is the Rite place to get all your HVAC service! A few parts went out a month after their service & they came out very quickly and made it Rite! Thanks!
- PBpatrick berryOct 3, 20255.0Eric did a great job. He arrived right on time, was very professional, and did an excellent job installing the weather guard for our A/C unit.
- MPMike PS65Oct 1, 20255.0I can highly recommend Duct-Rite Mechanical. From the scheduler that was super-pleasant and kept me posted on when my technician would arrive, to Jacob who took care of my issue professionally and completely, I couldn't ask for a better experience on a day that didn't start off particularly well. No one loves having to make a call to have their HVAC repaired, but if you have to make that call, you should call a company that makes the experience as easy as possible. That's Duct-Rite Mechanical.
- LTLibby TatumSep 24, 20255.0Bruce with Duct Rite was very prompt, informative and kind. He serviced both of our units and changed the filters. Would highly recommend.