DTE Payment Kiosk - Closed

Reviews

• NV

  Noah VanPamel

  4 days ago
  1.0
  I pay my bill every single month. Sometimes my bill would be over 1000 and id still pay(residential) without calling about it(im stupid for that i know). Always paid. This month, I thought I had until the 30th and I usually always pay on the 29th. Today I get home from work and my power is out. I had to pay $750 additionally on a $189 bill because I guess they wanted it on the 28th this month. One time two years ago this happened and they worked with me then. This time, there was just nothing they could do. Also, they said the date due fluctuates based on when they read the meter.. CE is consistent with me though. When I was in NC, that utility/energy company worked much better than DTE. CE isnt like this. Water isnt like this. No other company ive had to deal with is like this. The customer service representative was 10/10. I know the workers who put in the work are 10/10. The people responsible for how this company operates only care about $ and they will do whatever necessary to make as much of it as they can, especially off the backs of the ones who pay their salary.
• LD

  Lauren Davis

  Oct 4, 2025
  1.0
  If you can email the statement every month, you can email the final statement for people moving! What’s the purpose of deleting online profiles where the payment is set up?! It’s dumb and inconsiderate! It should be up to us, THE PEOPLE, you so called serve, to delete our account and information! IF YOU CAN EMAIL ABOUT SAVING ENERGY - YOU CAN EMAIL THE FINAL BILL! WAKE UP AND GET OUT OF THE STONE AGE WITH THE SNAIL MAIL AND OVER THE PHONE PAYMENTS!
• JR

  J R

  Sep 20, 2025
  1.0
  You're the sole reason as to why there cannot be one energy company in charge of an area. There must always be multiple energy companies to ensure price gouging does not occur! INVESTIGATE DTE FOR PRICE GOUGING CONSUMERS IN THE NAME OF CORPORATE AMERICA!
• BM

  Bri M

  Sep 14, 2025
  1.0
  Some of the worst infrastructure and highest rates in the country. Rate hikes every year and no improvement. They get away with it for being a monopoly, this company is greedy and robbing the people of Michigan
• CP

  Chris P

  Sep 8, 2025
  1.0
  We’re told that DTE is “constantly improving their grid” so they can regularly shove rate hikes down our throats. My power still goes out on non-stormy days like today, where it’s currently 66° and sunny. Would give 0 stars if I could. But hey, at least the rich shareholders can see returns on their investment!