DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great.
DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations.
The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.
The employees there are so friendly, helpful, and welcome. Customer service is on point!
GW
Gert Wol
Aug 27, 2025
1.0
The 1star is Only for the "manager" Cat/Kat. I went in to return A pair of shoes that I had ordered online. The manager waited on me. She asked for my order number or the barcode. Well I had to find it in my emails and I have recently ordered at least 10 pairs of shoes with DSW. It was me a while to find the email. She started speaking to me in a very loud voice in front of other customers as if to demean me because I could not find the specific email. Eventually she asked for my phone number and pulled up the receipt in a few seconds. She handed me receipt and said and I quote in the future. Have your information ready and she walked away saying you're welcome. Well I didn't say thank you because I do not thank anyone who is very rude and trying to be demeaning to me. I left the store and then I did it about face because that did not set well with me the customer service that I had received. The lack of professionalism she displayed was horrible. I approached her and asked her what was the policy with online returns. Basically I wanted to know if it was as simple as her taking my phone number and looking up my order then why didn't you do that in the first place. Instead of trying to embarrass me as if I were incompetent. I will be contacting upper management about the treatment I received. If this is the best DSW have to offer in management, their sales are going to go down.
DP
Dent Patrol
Aug 20, 2025
5.0
I’m giving a five star rating because Kat provided 5 star service, she was very knowledgeable, patient and kind even though I kept requesting more and more info. She is top notch !! The other young lady could learn a thing or two from Kat… TA TA !!
I only buy shoes from DSW!!! Preferably this location!!
PK
Pamela Kearney
Aug 2, 2025
2.0
It was ok. Clean and organized but no one offered if I needed help 🚩
LB
Lency Boardwine
Jun 30, 2025
5.0
This store is always so convenient! We were in a rush to buy shoes for a last minute party and I was able to find plenty of pairs to choose from! They also had a big variety of clearance shoes in the back. At checkout the staff is always polite and double check to make sure the shoes are the same size.