DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great.
DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations.
The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.
Well…. Ok…. So the Mrs and I arrive at 6:53, not knowing they close at 7:00…. So, as soon as we walk in, we were educated verbally that they close at 7. Most stores that I have ever been in allow shoppers to shop even after they close, so I asked the question does that mean we only have 7 minutes to shop or can we shop beyond 7. I’m further educated that we can shop up to 7:00. The employees were laughing so I took it as a joke and we began looking for flats for the Mrs for an upcoming wedding. At precisely 7:00, I am once again educated by the staff. We were informed they will be closing down the register at 7:05. Coming from an older generation, I’m confused about today’s “version” of customer service and loyalty to your employer. When I used to work retail, if you made it through the door before closing, you shopped until you were done…. But apprently that practice in antiquated.
Hence, we left at 7:04, without a purchase!
KB
Kelli Brumley
Oct 18, 2025
1.0
Worst experience ever! I ordered online for same day pick up. I needed the shoes for my daughter before leaving town. They did not fill out order, did not answer phone, customer service line says they cant cancel until they process the order. They obviously need new management if they can't even fill a on site pick up order for one pair of walking shoes.
DM
D M
Oct 16, 2025
3.0
A little pricey, and no greeting from staff coming into the building. 🫤
CM
C Macpherson
Oct 1, 2025
5.0
We hadn't been in this store in years, but thought we'd have a look. Found some really great deals and shoes you rarely see on sale. The manager himself came to help us find what we needed. We didn't make it easy and he was very patient with us. We will check this location first from now on.