DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great.
DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations.
The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.
Mixed reviews on customer service; some staff were friendly and helpful, while others were reported as rude and unhelpful.
Product Selection
The store offers a wide variety of shoes, including good options for women and kids, but some customers found the selection lacking for men's shoes.
Store Organization
Many customers appreciated the cleanliness and organization of the store, although some felt intimidated by the atmosphere.
Pricing
Prices were viewed as moderate to high, with some customers finding better deals at competing stores.
Checkout Experience
Several customers reported issues with the checkout process, including long wait times and confusion with online orders.
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Hailey Hall
6 days ago
2.0
Tried ordering a pair of shoes for a wedding on your website and as I was about to pay it sold out? Very frustrating and disappointed.
CD
chopper Dave
Nov 7, 2025
5.0
If you can't find what you need ask, it's huge, lots of deals, even a discount area in the back
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Lorna Millward
Oct 10, 2025
4.0
A nice variety of shoes, including sale racks in the back.
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Jo Mo
Oct 1, 2025
1.0
I would give e zero stars if possible. The check out lady was rude yesterday and even more rude and condescending today. Should not work in customer service at all
VP
Valeria Pérez
Sep 30, 2025
5.0
I really like this location! The store is always very organized, and the staff are always willing to help.