DSW Designer Shoe Warehouse

4.3
661 reviews

About

Shoe StoreFashion Accessories Store
DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great. DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations. The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

DSW Designer Shoe Warehouse
4665 Town Crossing Drive, Jacksonville, FL
32246, United States

Hours

Reviews

4.3
661 reviews
5 stars
406
4 stars
145
3 stars
63
2 stars
10
1 star
37

What are people saying?

AI-generated from customer reviews

Selection Variety

Customers appreciate the wide variety of shoe styles and brands available, although some express disappointment in the limited selection of specific sizes.

Customer Service

Many reviews highlight friendly and helpful staff, with specific mentions of employees going above and beyond to assist customers.

Pricing

Overall, customers find the prices to be good, especially during sales, but some feel that certain items are overpriced.

Store Cleanliness

While some customers note that the store is clean and well-organized, others report issues with cleanliness, particularly in the bathrooms.

Online Ordering Issues

Several customers experienced problems with online orders, including receiving incorrect sizes or items, leading to frustration.
  • BE
    Béatrice Eymère
    5 days ago
    5.0
    Des chaussures pour tous les goûts, pour tous les pieds. Beaucoup de choix, personnel présent mais pas étouffant.
  • TS
    Tatyana Schlenoff
    Oct 23, 2025
    5.0
    Shoes
  • GL
    Greg Lawrence
    Sep 21, 2025
    5.0
    My wife found more than she expected
  • AJ
    Aleta J
    Sep 21, 2025
    5.0
    Wide variety of styles. Sale prices are good!
  • SM
    Shelby McGee
    Sep 6, 2025
    5.0
    My favorite DSW! I Went in looking for running shoes for an event that was the following day. I found a cute pair on clearance but they were kind of tight. One of the associates named Cameron made it his mission to find my size! He looked in the back and around the store. He finally found a pair! Maria was also helpful in finding a shirt in my size. They were both very friendly and professional! It was a very successful trip. Thanks y'all 🙂