DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great.
DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations.
The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.
I visited the Laurel location recently and had a disappointing experience with a staff member who appeared to be a manager. She was giving instructions to a younger employee, which made it clear she was in some sort of leadership role, but she wasn’t wearing a name tag, which I’m pretty sure is against company policy. She was an African American woman with platinum silver nails. When I approached the counter, she didn’t greet me, make eye contact, or speak at all during the transaction, aside from asking if I was a rewards member and if I needed a bag. The lack of basic customer service was honestly baffling. If I hadn’t been in a rush to deliver the shoes I bought to a friend who was traveling, I would’ve stayed long enough to find out the names of her higher ups and a contact number.
DM
diego martinez
Aug 4, 2025
5.0
Excellent place and excellent people
NS
Natasha ShaMone
Jun 11, 2025
5.0
06/10/2025- Stopped by to browse. Looking for an everyday shoe 👠 for any occasion. I kind of think the prices of all of the shoes are a little pricey because I don’t really think the shoe quality is genuine leather or made of any good quality. Sure there are name brands like ???? Nonetheless, I really need a good pair of shoes. Actually, I could use 1-3 new pairs of shoes. The store was large inside, the store smelt amazing! The store was quiet. Staff and customers are all pleasant. No one bothered me or followed me around the store anticipating my purchase! Voila! I found four styles to try in! WOW! Three out of the four, felt good on my feet! Yes! I am excited, happy, and amazed! I purchased one pair of shoes $ 52.99 by Kelly & Katie!!!I will be back!!! Absolutely!👍
JD
Jay D
Jun 2, 2025
5.0
Had an amazing experience. I was helped by Lisa. She was really helpful and guided me where I needed to go.