DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great.
DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations.
The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.
DSW Shoe Warehouse Review
One word: disappointing. The selection was downright horrid—rows and rows of shoes, yet somehow nothing worth buying. Shelves looked picked over, with odd sizes left behind and styles that felt like last season’s leftovers. You’d think a “warehouse” would mean variety, but it was more like a clearance corner that forgot to restock.
The store itself was clean enough, and the staff were polite, but that doesn’t make up for the lack of decent choices. If you’re hoping to find something new or on-trend, save yourself the trip and shop elsewhere. DSW used to feel exciting—now it just feels empty.
NP
Nancy Provost
Sep 19, 2025
5.0
Had the shoe I wanted and got to use my coupon!
MM
Mari
Aug 4, 2025
5.0
A shout out to Micheal for outstanding customer service.
PS
Praveen Sriram
Aug 4, 2025
4.0
Never coming here ever again and filed a formal complaint with corporate on how I couldn’t return a shoe I only wore 1 time in the house. I promise you I will never ever come here again in my whole life and will tell my friends and family not to. Go to Nordstrom or Rack Room Shoes instead where their return policy is better. I’m chalking up this as a $55 loss but I will never ever do business with this establishment again in my life. They wasted my time and energy and I will vote with my money.
Update- upgrading to 4 stars since I got a refund online minus a $8.50 fee and the store manager Karen personally reached out and apologized. I feel I should increase to 5 stars but I will wait to see how my next experience goes. Thanks for improving my day :).