Business Details
About
Shoe StoreFashion Accessories Store
DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great.
DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations.
The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
DSW Designer Shoe Warehouse
2800 Town Center Boulevard, Lansing, MI
48912, United States
Hours
Reviews
4.1
411 reviews
5 stars
223
4 stars
99
3 stars
43
2 stars
15
1 star
31
- MUMarcy Uhl5 days ago5.0Something for everyone!
- MOMariah OrzolekOct 16, 20255.0Everything you need in footwear. Boots, tennis shoes, kids through adults. Love their clearance section too!!
- MGMorgan GovindasamySep 29, 20251.0Visited this location on 09/27/25 for a pair of dress shoes I needed the next day. I didn't find anything on the floor so I thought I'd look in the clearance section. Many of the shoe boxes had stickers that read " ADDITIONAL GREEN % OFF PRICE BELOW" on a green sticker, others the same for red, blue, purple stickers. I couldn't find a staff member to ask so I just went to the register and I asked about the sticker. The cashier asked over her headset and the other associate said that the clearance shoes are all 30%. That associate immediately came up the register and had an angry face and very nasty tone and aggressively said " It's not half off. ACCESSORIES are half off you must have read a different sign that was nearby." and started to walk away. I just mention to the cashier" I understand, I was just confused about the stickers and wondered if it was a separate promotion" the aggressive associate turned right around and raised her voice to me " Why would think that?! It says RIGHT THERE". I stopped engaging with her while she mumbled while walking off and the poor cashier said " I just work here", which is pretty sad that she felt any need to say that because her associate behaves this way with customers. If I hadn't needed the shoes for the next morning I would've walked out of the store with nothing. Feel free to reach out to me, I can tell you exactly which associate it was.
- AFArturo FigueroaSep 27, 20255.0Good place
- DGDestinee GreerSep 10, 20251.0Honestly the worst customer experience I have ever received. I needed to exchange a pair of shoes I was gifted (I did not have a gift receipt so I wasn’t sure if it would be possible but with some companies it is) and I was yelled at as I was walking out the door saying they were probably stolen. I understand return policies as I have worked retail for 10 years myself but the unprofessionalism and rudeness was worse than I could’ve imagined. I have never once put a complaint like this but I’ve never been treated this horribly by a customer service worker and I hope that no one else has this experience.