DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great.
DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations.
The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.
Mixed experiences with staff; some customers praised friendly and helpful associates, while others reported rudeness and lack of assistance.
Selection Variety
Customers appreciated the wide variety of shoe styles and sizes, though some noted difficulty finding specific sizes, particularly in wide options.
Store Cleanliness
Feedback on cleanliness was negative, with reports of dust and disorganization in the store, particularly in the clearance section.
Pricing
Many customers found prices reasonable and appreciated the clearance section, but some felt prices were high compared to online options.
Checkout Experience
Several reviews mentioned issues at checkout, including long lines and unexpected charges, leading to dissatisfaction.
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Xavier
6 days ago
5.0
This is a fantastic store. If you can’t find your shoes here you’re probably not gonna find them anywhere else. They have a really nice kids section as well. The back of the store has a clearance section that is huge. The staff is friendly and nice and they leave you alone while you shop.
JJ
jessy jesca
Aug 16, 2025
4.0
Good
EM
Erin Marie
Aug 15, 2025
3.0
Great selection, just be sure to check the displayed price to what is on your receipt. Twice in one week I was overcharged a total of $70 and it was a pain to have to go back both times and have them fix it.
DM
Dave M
Aug 13, 2025
3.0
Needs more size 13-14 and wides
NP
Nick Prieve
Aug 2, 2025
5.0
As a vegetarian I like to buy shoes that don't use leather.
They have a good selection of vegetarian/vegan shoes and a scanner that instantly checks the materials.
I found this helpful and the staff were very friendly.