DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great.
DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations.
The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.
I visited the store for the first time based on a friend’s recommendation, as there was a sale on shoes. I spoke with a sales associate who informed me there was a 20% discount on most items, except for a few. There was also a section with 40% off, but unfortunately, my size wasn't available in that area.
Later, I spoke with the cashier who helped me find the style I was looking for. However, at checkout, I only received a 10% discount, which was confusing given the earlier information.
It seems that the staff members were not all on the same page regarding the sale details. I ended up purchasing the sneakers I found most comfortable, but I believe the staff should be better informed and consistent in the information they provide to customers.
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Kathleen Eads
Apr 20, 2023
3.0
On this visit to the store it was sub par. Floor was cluttered and sizes were mixed up. Only got one pair, sure I would have got more if clearance was cleaned up and I had a bench to try on shows