DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great.
DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations.
The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.
Product choice and availability are good but today I wanted to buy a pair of sketchers that had a 40% off sale sign on them. When I went to thr register I was told they could only give me 30% off because they were in the process of changing the signs out. I told them I thought I should get the 40% since that is what they were marked as. More senior person came over and adjusted to 30% off but wouldn't give me 40%. She said "she's only human" and hadn't had time to switch out all the signs yet. I told her that isn't my problem. I think they should have honored the 40%. No apologies were offered for the issue either. Not great customer service in my opinion.
MW
Michael Weaver
Aug 22, 2025
1.0
Customer service is terrible. No one was available to help me. The bathroom was disgusting. Never going back.
EM
Erin Michele
Jun 15, 2025
2.0
Hours are wrong. They close at 6 PM on Sunday. I see someone else had the same complaint 4 months ago.
JS
Jason Sett
May 24, 2025
5.0
They had a good selection, even in wide sizes which is what I need. I’ll be coming back again.