DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great.
DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations.
The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.
This review is written to the Owner and or the Regional manager or District manager for DSW shoes.
I was in your Cumberland mall store, August 31, 2025. I entered your store with a Macy’s bag. One of my reasons was to buy a pair of polo boots. And I did. When I began walking around the store, your manager noticed me, and she made another employee aware of my presence in your store.
I was being watched because I had a Macy’s bag. What’s so disappointing about this entire situation? Is your store employee had no reason to suspect anything. Yet she began to watch me. I knew all this time that I was being watched, but I still purchased the polo boots that I came in the store to buy.
Your employees or the employee in charge should be educated on loss prevention and profiling. The actions of these employees or the employee could very well put you in a very serious financial liability.
KB
Keya B
Mar 14, 2020
4.0
Staff is very helpful. I had trouble with an online order and two ladies were very willing to help me try to resolve it. I do wish there were more size 11 and 12 women's shoes in store though. I usually shop online for that reason.