Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance Service
IN-920721 Our purpose is to offer more than just coverage; we aim to foster lasting relationships built on integrity and empathy. We strive to understand the unique needs of each individual, family, and small business owner we serve, and provide protection that safeguards their future. We are dedicated to being active participants in our community, extending a helping hand wherever possible. Our team's passion for making a positive impact is as strong as our commitment to delivering exceptional coverage and financial services. At Drew Federau's State Farm Agency, we envision a future where every person can pursue their goals and aspirations with confidence, knowing that we are their unwavering partner in protecting what matters most.
Location
Drew Federau - State Farm Insurance Agent
10620 N College Ave, Carmel, IN
46280, United States
Hours
Reviews
4.9
543 reviews
5 stars
527
4 stars
9
3 stars1
2 stars0
1 star6
- NJNatalie Johnson3 days ago5.0I appreciated the great customer service with my account and personalized help from Rachel. I also learned about the Steer Clear program and discount for my oldest child, which will provide additional savings.
- JRJim Reilly5 days ago5.0I have been with State Farm for 35 years in multiple states. Now, it is Indiana. The team of Drew, Ally, Rachel and Sam always take care of our family and have our trust. I am new here and will recommend the team.
- VAVicky AdamsOct 23, 20255.0Sharon , is very kind, efficient and informative!!
- AAAlexOct 13, 20255.0So glad I found this specific State Farm team when switching insurance for lower auto premiums. From Sam to Andy, they’ve been nothing but personable and welcoming! Got a follow-up phone call and welcome letter. Thanks guys!
- BGBudd GlassbergOct 7, 20255.0Next year it will be 60 years that I have had insurance with State Farm. With several moves from Illinois to New Hampshire to California to Indiana. In my forty years in Indiana, I have been with Drew Federau's office and have been served by Sharon Sommerville. She is knowledgeable, efficient and personable. She has, more than once, bailed me out of a tough situation. While riding a train from Nevada to a train station in Illinois where my car was parked, I realized I had left my car keys at my daughter's house in Reno. My train was due in Galesburg, IL after dark on a Sunday. I called Sharon from the train. She called a locksmith in Galesburg who was at the train station when I arrived. He opened my locked door and I had my spare key in the car and drove home to Indy that night. You can't get that kind of service from an online insurance company. Sharon is someone I can call and someone whom I trust. I can recommend her without reservations.
Frequently Asked Questions About Drew Federau - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.