Dr. Martens Woodfield Mall

Reviews

• JP

  Jon Park

  Oct 24, 2025
  1.0
  Terrible customer service at this store
• JM

  Jarod McHenry

  Sep 12, 2025
  5.0
  I love to stop by Docs they always have something new to see. The staff was welcoming and made me feel like a friend. Amanda was outstanding. I told her I probably wasn't going to buy anything and she graciously showed me new styles that she was excited about and mentioned new wallets they just got. Not sure how she knew I was in need of a new wallet but she sold me from her natural ability to have good conversation. This store is cool definitely check it out
• RL

  Riley Lentz

  Sep 10, 2025
  5.0
  Came in today looking for my second pair of docs, and the associate Suzy/ie was super helpful. I’m usually in between sizes and they made sure that I got the right sizes for the fit. Great service, and couldn’t recommend them more
• KE

  Kyle Ekstrom

  Sep 9, 2025
  5.0
  Julie was so helpful! She helped me find the right pairs, multiple sizes, showed me the differences with sizing and how they break in. I can't hear too great in my right ear and she patiently explained everything to me twice at time, which i needed. She really made me feel informed and welcomed. I definitely am going to buy the two pairs she showed me! She is a very friendly and helpful person :)
• DD

  Desiree

  Aug 10, 2025
  5.0
  Let me just say and start that I have the WORDT anxiety shopping alone and at stores. I get so overwhelmed with purchasing things. The first time I came to this store, my associate was Jess and they were PHENOMENAL! Their customer service skills are beyond amazing and honestly it helped me shop at ease. They reassured me many times and made my purchasing experience so smooth and easy. Absolutely worth coming here. If Jess is there ask for them! They are so genuine and sweet! 10/10 would come here again