Dr. Martens Domain

4.3
56 reviews

About

Shoe Store
Dr. Martens shoes and boots have been worn by workers, but also by rebels, non-conformists and free-thinking individuals of all types for six decades. Come visit the Dr. Martens store at the Domain Northside in Austin, TX

Location

Dr. Martens Domain
11621 Rock Rose Ave, Austin, TX
78758, United States

Hours

Reviews

4.3
56 reviews
5 stars
44
4 stars
2
3 stars
0
2 stars
0
1 star
10
  • SW
    Sam Witt
    Oct 18, 2025
    1.0
    Tried to call multiple times throughout the week to at least get some type of information if I should drive over there for a shoe that might be in stock, but never got a response called twice in the morning twice in the afternoon constantly throughout the week! Probably a good store when you go in person, but don’t even try to see if they have inventory by calling
  • MM
    Morgan Murrell
    Oct 16, 2025
    5.0
    The staff was super nice and helpful, especially Jae!! Jae helped understand the difference between the boots, helped me pick out my first pair of doc martens, and answered my questions really well! She was so kind, thank you!!
  • JR
    Jaden Arias (redhotsandisk)
    Aug 29, 2025
    1.0
    Tell the one with the pride lanyard to learn social cues. Terrible attitude. Put her on a PIP, she’s breaking sales.
  • DB
    Dominique Bird
    Aug 17, 2025
    5.0
    I came in to do a return / exchange, not realizing that I was unable to do so with an online order. Alaina went truly above and beyond for me - she found me the proper size, let me try some insoles and printed my return label for me, so all I had to do was drop my wrong size shoes off at UPS. I had bought the first pair with a discount code that was issued by DM Customer Service and she was able to make an exception to match that for the new size of shoe. Alaina totally made my day and I hope store management sees this and knows what a gem she is!
  • BM
    Bryce Maverick
    Jul 18, 2025
    4.0
    the staff were very knowledgeable and friendly. only four stars because I haven't had enough time with the product yet