DOVIS BEST RESTAURANT & BAR, CYNDY'S SEAFOOD

Reviews

• BF

  Bellyne Fequiere

  Sep 19, 2025
  1.0
  This was my first time at this restaurant, and I went to celebrate my husband’s birthday. From the start, the experience was disappointing. I told the hostess it was his birthday, hoping for a warm welcome, but she just looked me up and down, said nothing, and started walking away. We assumed we were supposed to follow her. She seated us, handed us menus, then the drink menu fell on the floor, she made no attempt to pick it up, I did. There were only two other tables occupied, yet we were completely ignored. The hostess was busy with one table, another server was handling the other, and neither acknowledged us again. After sitting for 25 minutes without even being asked for drinks or water, we decided to leave. As we walked out, the male server was standing at the register. He didn’t say goodbye, didn’t ask if something was wrong, didn’t even look at us. For a restaurant experience—especially for a birthday celebration—this was incredibly disappointing. Absolutely the worst customer service I’ve ever experienced.
• KT

  kelvin tejada

  Jun 16, 2025
  5.0
  Mariscos excelentes
• CK

  Claire Kaddu

  May 4, 2025
  5.0
  We had a Ugandan event in this restaurant/lounge, and I enjoyed it. One thing I enjoyed was their suya! I think they have the best sugar I ever tasted! Also, the owner came to meet me and my cousin and thanked us for coming! That was a nice thing. One thing I want to complain about, though, is how one of the bar tenders put extra things on my receipt after my cousin had already paid for them. We did solve the issue, though, so that was nice. I would definitely go there for their Saturday nights. Also, it looks like it's a Cameroonian spot. We did meet many people from Cameroon. Looking to.go back again and enjoy other dishes.
• LM

  Lawrin Mikanga

  Apr 26, 2025
  1.0
  Terrible experience - would not recommend dining in. I visited Karen’s Seafood yesterday because my friend and I were craving a seafood boil, but from the moment we walked in, the experience was disappointing. The bartender, Chris, was incredibly rude, arrogant, and disrespectful. Instead of greeting us, he called out my friend by saying, “Oh, you’re the girl whose card doesn’t work” — a completely false and inappropriate comment, especially considering it was our first time at the restaurant in months. Chris paid far more attention to what appeared to be regulars than to us. We never received a simple hello or a “Would you like a drink?” — basic hospitality that any paying customer deserves. I had to flag him down just to get some attention, only to be met with a rude “I’m coming.” Even after that, he was dismissive, inattentive, and continued making slick comments throughout our visit. The only person who treated us decently turned out not even to be an employee — just someone helping out! What made matters worse was when it came time to pay. Chris gave me a bill with one total, but when I checked my receipt afterward, I saw my card had been charged a higher amount, with additional items I did not order. When I raised the issue, instead of apologizing, Chris had an attitude. They ended up getting a manager (or supervisor) to fix it, but my card had already been charged. The only thing they offered was $10 cash back, which wasn’t even the full difference. At that point, I was so aggravated, I just took it and left. The food was not great either. The sausage in the seafood boil tasted questionable, the crab legs were overcooked, and the crawfish tasted old. I’m honestly just thankful I didn’t get sick. Overall, the customer service was terrible, the food quality was poor, and the environment was uncomfortable. It’s no wonder the place was half-empty. I don’t know how they are still open. I had ordered takeout from here once before and it was passable, but after this experience, even that feels risky. I will never return, and I highly advise others to think twice before spending their money here.
• CF

  cc,cosmo,dragon frierson

  Feb 18, 2024
  1.0
  The Gizzards were raw inside The wings are cooked to hard The older Chinese guy is very nasty to customers. Recommend any place but this place