Amazing team at this office! Ashley and David were incredible, and offered some of the best customer service and expertise I've ever experienced. They were super knowledgable, friendly, and professional. They moved mountains to help my wife and I get our homeowners insurance and auto insurance properly set up in a timely manner, and with the appropriate amounts of coverage. I wholeheartedly recommend their services. Thank you!
SM
Stephanie Morton
Oct 7, 2025
5.0
David is my agent and he is excellent to work with. This week he assisted me with transferring my auto insurance to my new vehicle. He communicates effectively, demonstrates expert product knowledge, and demonstrates genuine interest I that I had the correct coverages at the appropriate levels. We did this work in a phone call and used email so that I had immediate access to proof of insurance. And I was able to sign documents electronically which was a huge time saver. I am a delighted customer.
SS
Sweet Salmonberry
Sep 22, 2025
2.0
Ive been with Doug McCann state farm for 5 years. I've never had an issue until today. They raised my price up 100 dollars and said there is nothing they can do about it until I pay my car insurance payment PLUS 100 dollars! Ridiculous. All because they "had a glitch" in their system! How is that my fault? Whatever Doug. I was an absolute loyal client until you did that
JH
Jared Holbrook
Sep 22, 2025
5.0
DAVID I., SAVED MY LIFE. I WOULD RECOMMEND EVERYONE POSSIBLE TO THE DOUG TEAM BUT SUPER SHOUT OUT TO DAVID SO QUICK AND KNOWLEGABLE, PROBABLY HANDSOME AS WELL. 10/10
Frequently Asked Questions About Doug McCann - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.