CT-16883152 Located in South Windsor CT, our office strives to serve our customer's evolving needs and ensure they are adequately protected. Focusing on Auto, Home, Business (includes Church Insurance, Artisan Insurance, Restaurant Insurance and Commercial Auto Insurance), and Life Insurance, we want to help our customers gain a better understanding of what insurance can do for them while providing exceptional customer service. We pledge to be there to assist you through the good and the bad and strive to provide the insurance experience you need.~ Like A Good Neighbor ~ State Farm is There!
Justin was amazing! He helped me get the coverage I needed while saving money on my policy.
RR
Rosa Rodriguez
6 days ago
5.0
Mandy is the best! Not only did I come back because of the great rate but Mandy's in person customer service is the best. There is no pushing of bottoms and leaving messages, she is always available or will get back to you immediately. I am so happy to be back with this State Farm Team :-)
NV
Nitin Varma
Sep 17, 2025
5.0
Had a great experience working with Justin. He is very helpful, accommodating and friendly to work with!
AH
Abdelrahman Hassan
Sep 6, 2025
5.0
I’m glad to receive a later from mr./ Doug Brown State Farm insurance that later was about time to change from high cost to about right I surprised when Mr Brown gave me another $100 lower from the later he sent me the total money I saved from my previous insurance ($500) in six months for same same coverage for my two vehicles. Thank you Mr Brown, thank you State Farm insurance
IS
INNOMARKET LLC INNOVATIVE SOLUTIONS
Aug 20, 2025
5.0
I’ve known Doug for a while through his long-time membership with the South Windsor Chamber, and I can say he’s been great. As for Justin, he was awesome, always available, kind, and made sure everything went smoothly.
Frequently Asked Questions About Doug Brown - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.