Business Details
About
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AZ-1800012214 We are a team of highly trained professionals focused on helping our customers protect the things and people that matter most to them while also helping them grow their assets. We do this in support of State Farm's mission: To help people manage the risks of everyday life, recover from the unexpected and realize their dreams. Our team is very knowledgeable and well trained with auto insurance, home insurance, life insurance and health insurance products. We also offer free notary services to residents of Chandler, Gilbert, Mesa, Queen Creek, Apache Junction, Tempe and Phoenix.
Location
Dondrell Swanson - State Farm Insurance Agent
2401 E Baseline Rd, Gilbert, AZ
85234, United States
Hours
Reviews
4.9
297 reviews
5 stars
283
4 stars
8
3 stars0
2 stars0
1 star
6
- KNKristine N4 days ago5.0Agent was very patient in explaining the policy. Listened to what I needed and was very knowledgeable. Will refer State Farm to everyone I know.
- HCHayley CrosbyOct 25, 20255.0I recently started a new life insurance policy and Taylor was extremely helpful with getting me set up! Happy to be with Dondrell’s office after having previous agents who weren’t as responsive!
- DWDaniel WOct 23, 20255.0Dondrell and Taylor were both excellent in assisting me through maintaining my auto policy after hitting some rough financial patches. Thanks to the both of them for making the proces as smooth as possible!
- APAmanda PurdueOct 22, 20255.0I have been with Dondrell Swanson - State Farm insurance for several years now and have had nothing but excellent service. I work frequently with Taylor and he is always kind, knowledgeable, professional, and responsive. He has really made it very easy and convenient for me to add and make changes to policies. I highly recommend Dondrell Swanson - State Farm insurance.
- KBKAREN BEAUCHEMINOct 20, 20255.0Prices on car insurance were very reasonable. Everyone i have spoke to was very knowledgeable. Great customer service.
Frequently Asked Questions About Dondrell Swanson - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.