Donatos Pizza

Reviews

• AB

  aida bennett

  Jun 27, 2025
  1.0
  this particular Donatos, the customer service was horrible. The manager was horrible. They can’t hear anything. I had to ask 1000 questions just to get my order all finalized because they did not offer any information. This was a horrible experience and to the owners in the corporation of Donatos’s pizza, you need to do better you need to train your people better you need to train your managers better because this particular Donatos this particular incident they suck
• FM

  Faheem Mohammed

  Jun 24, 2025
  1.0
  They don’t even pick a call for an order
• NC

  Nathan Cook

  Jun 7, 2025
  2.0
  This place is too hit and miss for the money. Sometimes you get a great crust and your special instructions are followed. Other times they just slop it together and push it out the door. It's doughy with extra sauce instead of light sauce as we ALWAYS order. After five years of business last nights slop was our last. Sad part is I knew it was gonna be trash because my 5 things said only 20 minutes to make. I wish they would just take the time to do it right. Instead they rush to make more but that cost them a long time customer. I will NOT order here again. Gonna try the one down by Walmart and Kroger in Canal Winchester. Tip: don't ask for them to fix a mistake. It will be slopped together worse than the original order. I don't even bother to complain. I'm just gonna find a different place to order from. Really sad, used to be a great donatos.
• AS

  Ashhdenn Snell

  May 20, 2025
  1.0
  $500 worth of undercooked, rushed pizza for a dealership! Poor customer service & lack the ability of being able to reprint a receipt from a prior day? NEVERRR order from this location. After seeing similar reviews I felt it was necessary to also share my experience. Go further down into Canal or Hill Rd!! THEY UNDERSTAND QUALITY CONTROL & CUSTOMER SERVICE.
• D2

  DUICE2 2nd2None

  May 12, 2025
  5.0
  I'm trying everything on the menu