Pizza RestaurantRestaurant Delivery ServiceTake Out Restaurant
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Came to pick up a pizza. The manager was out front smoking a black and mild
Came in to counter.
Nobody at the counter or in view.
Waited.
Then the manager walks in from the back, never washed hands.
All the employees suddenly appeared and stared at us manager rang us up.
Got home- cold pizza
We came right away for an estimated 15 minute ready time.
I live 5 minutes away
Receipt of purchase will prove all my time points.
Pizza was horrible
Cold and nasty
Basic pepperoni
Nothing else
It was undercooked and then sat cold in that short time
Management is not capable of running a small pizza store properly.
My brother is a news reporter I will be contacting Jane Grote Abell about this because it’s not what Dontatos is or ever has been.
Will suggest to close since it’s underperforming and no good prospect for future service.
KT
KATRINA TAYLOR
Aug 24, 2025
2.0
They sell old pizza here they ore make it just nasty!
MW
Mike Whittaker
Aug 8, 2025
4.0
I get pizza here all the time, food is great and the service is usually okay.
MP
Michael Parr
Aug 1, 2025
5.0
A little expensive but worth it. Always delicious.
HG
Haley Gardner
Jul 25, 2025
1.0
Will never support this company due to this location. Service was absolutely horrible. Food wasn’t nothing special. Half the salad was bad. The app set its own time after I made a pick up order for 6:30pm. Mark was rude on the phone. Sent my oldest in to get the pizza and the woman at the front was beyond rude. Only got pizza for the movie night event on August 1st. No paper came with my order so back in went my oldest where the same lady was clueless about the event and then whatever male she rudely passed my daughter to, told her she didn’t have to order pizza to get the tickets and he didn’t care.
Not surprising for Dayton, but truly sad. Especially when speaking to a minor.