Donatos Pizza

Reviews

• JJ

  James Jones

  5 days ago
  1.0
  I had given up on Donatoes pizza for about a year due to the quality of their food and my wife and I decided to give it another try to see if anything had changed. First off, HORRIBLE IDEA. Both of our orders were wrong and didn't realize it until we got home, hence the reason for this review. Our order was a small pizza with cauliflower crust with mushrooms, pepperoni, sausage and extra cheese. The other one was the works personal pizza. My pizza was not even cauliflower crust which I paid extra for. It was 26 dollars for that and by the time I got home I just chalked it up and threw it in the trash deciding not to drive 25 minutes back to town to "trust" them to fix it! I will NEVER order from this Store again! Absolute horrible service to begin with, pulled right up to the window and made eye contact with the girl working the register and she left me there waiting for 5 min without asking me to hold. This used to be our weekly pizza joint for family pizza joint and I absolutely refuse to spend another dime there. Its completely ridiculous how this continues to happen . So beware before you choose this store and if you do, Absolutely check your order before driving all the way home before you figure out your order is wrong!
• AC

  Aisling Conneely

  Oct 7, 2025
  1.0
  Ai lady to order from so took very long time and ended up taking wrong address which therefore meant pizza took over 1.5 hours to come. Then arrives with no pineapple on my Hawaii pizza
• BG

  Bill Grimes

  Sep 15, 2025
  5.0
  Misti and her team are good at what they do! Definitely recommend if you are in the area! Cleanliness of the place is pretty good too!
• JT

  James Thornburg

  Sep 3, 2025
  1.0
  I wish I could give a -10 for this place ..... Place an online order at 2pm for 4pm. I'm on my lunch break, I don't have the time to wait around, hence the ordering hours prior. I get there, and I'm told it will be a few minutes and to wait, I go in, and I wait. 10 minutes go by, I'm out of time, I gotta leave, and someone says "I don't think it's in the oven" ..... ....... What's the point... So now I starve all day because the one chance I got to get food was absolutely wasted by people who clearly don't give a dang about their jobs or anyone else .. the store was empty. Dead empty. The drive through had one person behind me... They maybe had 4 orders or less and they managed to not only put off my order but to not make it at all..... I will absolutely never go back to a donatos again. Especially this one.
• SL

  Sonia Lee

  Sep 2, 2025
  5.0
  Highly recommend!!! Long time customer and the store has consistently delivered quality products, fabulous customer service & a clean environment!!!! Conveniently located for walking, driving or taxi access. Especially to Wilmington College.