Business Details
About
Pizza RestaurantRestaurant Delivery ServiceTake Out Restaurant
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Details
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
- Requires reservationsNot available
Location
Hours
Reviews
4.0
267 reviews
5 stars
156
4 stars
48
3 stars
17
2 stars
7
1 star
39
What are people saying?
AI-generated from customer reviews
Delivery Speed
Many customers praised the quick delivery service, often receiving their pizzas hot and ahead of schedule.
Food Quality
Overall, the pizza quality received positive remarks, with many customers enjoying the taste and freshness of the ingredients.
Customer Service
While some reviews highlighted excellent service from specific staff members, there were numerous complaints about rude or unhelpful employees, particularly regarding order issues.
Order Accuracy
Several customers reported issues with incorrect or incomplete orders, leading to dissatisfaction and frustration.
Store Condition
Some feedback indicated that the store could benefit from renovations, as it appeared run down to certain customers.
- DBDonald Bennett5 days ago5.0The pizza was delicious and we always enjoy coming to Donatos, especially when Brentley is working because he is always so nice.
- KFKeisa Fallin-Bennett6 days ago5.0It’s not really an eat in. For pick up the app is super easy to use and it’s on time with excellent service. Pizza is great and unique with generous toppings. Brentley makes a great pizza and never skimps on the veggies. I appreciate the salads but they have become mostly iceberg lettuce with few toppings. This is certainly due to the economy, and probably is corporate so I get it but it’s why that one start off.
- EDElizabeth Dunn6 days ago5.0Great restaurant, super popular! And great customer service! Brentley is a very helpful and polite employee.
- TWT A WNov 7, 20255.0Brentley really made my family not only feel welcome, but his attention to detail with the service he provided was amazing! I have dietary restrictions - as does the rest of my family - and for the first time in honestly what feels like since Covid, I did not have to send food back! Thank you Brentley - I'll definitely be back!
- JHJoseph HartNov 7, 20255.0Jenny one of the best drivers I’ve ever seen out there on the road my pizza came in perfect the hot sizzling sensation in my mouth. The cheese melted in my tongue in the crust really crunched when I put my teeth into it Donatos would be where I take my kid for his 15th birthday, especially on 728 East Main St.