Donatos Pizza

Reviews

• JF

  Jay Foley

  Aug 10, 2025
  1.0
  My wife placed an order a couple weeks ago for pick up and we came in with our daughter to pick up the order. There was only 2 other people in the store who had already been helped and they were waiting on their orders. After about a minute an older man, maybe late 60s to 70s, came to the counter and had asked what we were there to pick up. The man had no teeth and was standing about 2 or 3 feet away from me across the counter and I was able to smell his abhorrent breath from where I was standing. He made the situation very uncomfortable for both me and my wife. We ended up not even eating the pizza because we were worried if he had made it. I'm not sure if that employee was on drugs or not because the way he was acting and walking around was very off-putting. After a few more minutes a younger man in a polo shirt who we had seen running around the kitchen prior had come up to the counter and helped ring out the order. He was polite and even apologized for the wait but that couldn't make up for my interaction with the older man. We would definitely come back if we knew that the older man wasn't working. He ruined the overall experience for us and we ended up eating elsewhere. I honestly do not believe that the older man should be employed by this establishment.
• TM

  Tessa McManamay

  Jul 25, 2025
  1.0
  All I ordered was a half order of cheese bread and the cinnamon sticks. I got it delivered and the delivery guy was great. But all of my food was burnt. Not so good when all you taste is burnt dough. If it comes out burnt just re-make it. It's so irritating to crave something and then pay 16$ for it, tip the driver and then open it up for it to be burnt and not enjoyable. Thanks Donatos 👍
• DL

  D L

  Jul 21, 2025
  5.0
  Big Don, extra meat is my go to Italian option, it's fantastic.
• FS

  Frank Stephenson

  Jul 11, 2025
  4.0
  We ordered a pizza, breadsticks, and wings online. It was ready before they said, which was great. It was fresh. The pizza was good but the breadsticks are bland. As in absolutely zero seasoning. Some garlic and butter would do wonders. The wings were also good but the sauce (bbq) wasn’t great. It was too bland for my taste and just overly sweet. Very nice people, though. Overall good experience. Not busy at all for it being a little after 5. Probably a bit pricy for what you get.
• SW

  Susan Warren

  Jul 5, 2025
  1.0
  To whom it may concern, I am absolutely appalled by my recent experience at Donatos on the Paragon road. I wanted to have a dinner with my family but was met with the overpowering smell of Marijuana. I had to explain to my kids that "some people just make bad decisions" while fanning the air. Are we just allowing this now? I will NOT bring my family back to Donatos until I know it's family-friendly again and not a pizza and weed place.