Business Details
About
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FL-L098547 To be a good neighbor to our customers by helping them insure today and plan for tomorrow.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Don Haneline - State Farm Insurance Agent
196 Everest Ln, St. Johns, FL
32259, United States
Hours
Reviews
4.9
346 reviews
5 stars
337
4 stars4
3 stars1
2 stars1
1 star3
- 7T718 TaxServices2 days ago5.0Doug was great. When I called in Friday morning Doug provided phenomenal service. He was quick to answer my questions and sent me info expediently via text. Awesome customer service. Thank you, Angelina J K.
- CKChris Kicklighter3 days ago5.0Needed liability insurance for an event. I spoke with Joseph and Doug during the process and they made everything easy for me and both are a pleasure to work with.
- VCValerie Costello6 days ago5.0Wonderful customer service! Very patient, answered all my questions clearly, and very quick to respond. Was able to lower both our home and auto insurance. Great experience!
- CWCharles WilsonOct 7, 20255.0I had a question about my homeowners insurance and Doug was extremely helpful in getting the information that I needed. A big thank you to Doug!!
- VGVictor GroverOct 2, 20255.0Dear Allyson Miller, Thank you for your professionalism and support. I truly appreciate the kindness you’ve shown throughout this process. I am more than happy to share this positive feedback and help highlight the excellent service you’ve provided.
Frequently Asked Questions About Don Haneline - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.