AD
Arielle Davis
May 12, 2025
I can’t recommend DMV Restoration highly enough—I’d give them 5, 10, even 15 stars if I could. They truly came to our rescue during a difficult time. We were brand new homeowners, just 11 days into living in our home, when our sump pump failed. The resulting flood severely damaged our basement, requiring it to be completely gutted and restored.
From the moment DMV Restoration stepped in, they handled everything with care and professionalism. Peter, our project manager, was incredibly kind, patient, and respectful. He walked us through every step of the process, making sure we understood what to expect and that we felt supported throughout.
Every member of the team who entered our home was courteous and respectful, which gave us a great sense of comfort during an otherwise stressful experience. The project included multiple phases—from the mitigation team that removed water, carpet, and drywall, to the rebuild crew and painters. Even when a minor issue came up with paint color matching, Peter and his team were thoughtful, asked the right questions, and made sure the final result met our expectations.
The work was completed quickly and efficiently. Our basement flooded on a Friday night, and by early Saturday morning, they were already at our home working hard. That first day alone, they spent 12 hours extracting water and beginning the demolition. By the following Friday, the basement was nearly finished, with only a few touch-ups remaining.
Peter’s dedication to our satisfaction was evident every step of the way. No question was too small, and every concern we had was met with professionalism and care. I wouldn’t hesitate to recommend DMV Restoration to my friends, family, neighbors, or anyone who finds themselves in a similar crisis due to flooding or fire.
Thank you, DMV Restoration, for helping us through such a chaotic time. The Davis family truly appreciates everything you did for us.