Dave & Buster's Westlake - Cleveland

Reviews

• JJ

  j. j.

  4 days ago
  2.0
  Food is meh. Taps in back bar did not work . Had to open a second tab 1 for food and 1 for drinks becuase they dont communicate with each other. The games need beter maintenance, many only sort of worked.
• J5

  John N (Johnny Number 5)

  Oct 12, 2025
  4.0
  We did not eat at Dave and Busters but played spent a couple hours playing games. My three teenage and young adult children had a good time playing the top gun Maverick sure plane simulator game, the motorcycle simulator, the snowmobile simulator, the walking dead and jurassic park shoot em ups, the basketball shooting, beer pong simulator, mario kart, the large pacman games on national pacman day or anniversary (not sure which i heard it was) and a few others. There were many other games, but many of them i wouldn't consider the same value as these. They offered an unlimited pass at $54.99 for an hour and a half of play. We opted to spend less and do a couple $35 passes, which it then upgraded for a couple more dollars and we re-upped an existing card. When it was all said and done i was glad we didn't do the unlimited play. We still had nearly half of our credits left over for another visit, and would have had nothing with the unlimited pass. We didn't run from game to game, but i was surprised at how the credits lasted. Some games were as much as nine credits. We went in a Friday evening around five thirty or six but it was not even close to crowded. Maybe due to high school football season? I don't know. A few younger kids were a bit out of control, but that's on the parents not the kids having fun. It is want enough to complain about. There was only an ocassional brief wait for a few of the games. It was a worthwhile experience, even for my wife who wanted to choose another option over here and just watched the kids play. S he hates any game not on her cell phone, but was glad we went here due to the amount of unique experiences the kids had. There is a human crane game, where someone gets lifted up and becomes "the claw" and gets to grab an inflatable prize. However that was $15-20 per play and we do not try it. It looked like it would be fun for a young kid, but didn't seem very close to worth the cost. Tickets earned for playing games well were loaded back onto our cards but we didn't go to the trinkets store typical of most arcades and try to cash anything in. Save your reloadable card as it costs $3 extra for a new one next time. Very easy to buy the cards or reload them at any of several terminals near the entrance. Credit or debit only though. Didn't seem like you could pay with cash anywhere, which i would have preffered. Every employee we came in contact with was very friendly and helpful. One even snapped a group picture for us as he was not very busy st the claw game. This many games are always going to be a bit noisy but nothing was over whelming, nothing was too loud or overly annoying. Not too many flashing lights either. Most games were volumed just right and or just loud enough to hear the dialogue. Tons of parking here. I would recommend going past the entrance to the building and all the way to the far right hand side of the parking lot. Closer and less crowded as most people probably didn't realize this part of the lot is even there.
• JS

  Jolene Swiger

  Oct 9, 2025
  5.0
  We went there for mine and my sisters birthdays and it was very clean, staff was friendly and it wasn't super busy so my two year old nephew was able to play stuff without being pushed around by bigger kids.
• AN

  Alicia Norris

  Oct 5, 2025
  2.0
  Manager thought he could run my card twice and refund me. My card said it went through he kept telling me it was pending. So he wanted to run my card again and said he would refund me. Like excuse me you can't be serious. So he got mad and was real passive aggressive if front of a group of 12 yr old girls. Wanted me to stay a extra 20 mins when we was ready to go. I walked out my friend had to check him, it was no reason to act that way I should him on my end my bank said it went through. Server was nice food was excellent. Manager bald white guy needs a training class on how to treat guests
• AK

  Adam klemens

  Oct 4, 2025
  4.0
  Went here for a little date night with the wife. It was fun it's been a while since we have gone here. It's changed a lot since the last time. I would say its a great place to.have some fun. I only gave it 4 stars because there are more games for the younger computer/ game system generation. I always liked the claw machines and more interactive type games.