Dave & Buster's Happy Valley - Clackamas

Reviews

• MM

  moo moo

  5 days ago
  5.0
  I recently made a stop here with my family and I was taken away by how the service was. Our server, Suki, took care of us and treated our rowdy children like heavens angels. She suggested great drinks for my husband and I to relax and enjoy the time there. We never wanted to leave! I’ve had bad experiences here in the past but after this, we will be coming back for her service. She was constantly checking in with us and gave us the perfect suggestion for the cards that go with the games. Beautiful soul, you almost never run across people like her.
• NS

  Nanc Storm

  Oct 6, 2025
  5.0
  Dave & Buster's offers a fabulous set of activities for all ages. The food and service are close to the best we have ever experienced. Our October birthday party was hosted with thoughtfulness and consideration. Our table was all set and ready upon arrival, and the appetizers requested were ready to enjoy by all. Thank you, Paige and staff.
• AD

  Ashley Díaz

  Sep 22, 2025
  1.0
  Last night I went to dinner with family around 7pm. Apparently the manager who was wearing a red jersey he was giving attitude to someone I was with. And when he called cause he left his card at the restaurant he was giving attitude saying that they didn’t had it & today he called and a female answered and confirmed they had his card and the manager said otherwise. We were not very happy with the service we received from the manager.
• MG

  Marie L D Gillespie

  Sep 22, 2025
  1.0
  ⭐☆☆☆☆ Review for Dave & Buster’s – Happy Valley, OR I came in with the kids and ordered the Power Combo ($19.99 meal + $5 Power Card) along with three sodas — all the same size. Here’s what happened: • First, all three sodas were rung up at $3.99 each. • Then, two of them were adjusted down to $1.99 (kids’ price), while mine stayed at $3.99 — even though the cups were identical and no refills were taken. • When I questioned this, the excuse given was “one is an adult drink and one is a child’s drink” — even though all three were the exact same size cup. • Senior Manager Ryan Hall claimed he “comped” my drink, but the receipt still showed charges for three sodas at $1.99 each. To me, “comped” means $0 — not still being charged for all three! • At the end, Ryan kept insisting I had only purchased one Power Card, when I clearly had two. I pointed it out while the receipt was in his hand, and he snatched the receipt from me and never gave it back. • His solution? He told me to “deal with corporate.” Well, I am. I’m already working with a customer relations rep named Ashley, who knows about this situation. Instead of resolving the issue professionally, I was argued with, gaslit, and eventually kicked out with the kids before they even got to play. Later, security came back with $5, which felt like an admission of fault, but Ryan still doubled down, denying what the receipt clearly showed. Overpriced food is one thing — but dishonest pricing, flimsy excuses, taking my receipt, telling me to deal with corporate, and treating families this way is completely unacceptable. Do better, Dave & Buster’s.
• CG

  Chris George

  Sep 17, 2025
  1.0
  First and last time visiting this place, my son has autism and grab some stuff from the toy center. He is four years old. We were in here for two hours was not trying to take anything spent over $400 and then lady named destiny and a guy with glasses grabbed my son‘s arm and pulled the stuff out of his hand and told him he has banned my older son eight years old addressed them and told him that my four year-old son had autism and let me get my dad he replied he has autism too, and does not act like that very disrespectful people I will be contacting corporate. My son was crying from the way they approached him although the manager Kyle was super awesome and understood what was going on thank you, Kyle. We do not go out much so this was a big thing for us. I just wish they would’ve addressed me for what my son did and I could’ve fixed it knowing that he’s four years old and has autism. And not approaching him like he’s a grown adult