Dave & Buster's Folsom

Reviews

• SS

  Sara

  Oct 12, 2025
  5.0
  The adults and kids all had a great time! All around its pricy, and some of the games didn't work right, but the food was good, the staff were helpful and the consensus was that everyone enjoyed themselves!
• BS

  Bijish Sidharthan

  Oct 10, 2025
  5.0
  Good location with enough game machines
• BC

  Bill C

  Oct 6, 2025
  5.0
  First time to visit Dave and Busters, great time for the family!
• AS

  Antonio Starks

  Oct 1, 2025
  5.0
  First night here at D&B & Had the pleasure of meeting Sheldon! He was excellent at answering our questions and providing info with patience for our table. Please keep him around!!
• AB

  Adriana Bernal

  Sep 6, 2025
  1.0
  I am writing to share my disappointment regarding the way my husband and I were treated during our recent visit. We came in to celebrate my new job and expected to enjoy a relaxing evening. Unfortunately, after only about 20 minutes and being served just one drink (with another untouched), we were told we could no longer be served alcohol and were asked to leave. What was most upsetting was that we were not intoxicated. I was simply laughing, playing chess on my phone, and talking to my husband. We had just come from dinner, and neither of us had even finished a single drink. As a regular customer who has earned over 20,000 points through your games, I have always enjoyed coming to your location, but this experience left me feeling disrespected and unfairly judged. The bartender seemed more focused on closing his section and cleaning than on serving customers — even though it was not yet 10 p.m. and the bar was nearly empty. Security staff standing nearby didn’t find anything wrong with our behavior, which makes the decision to refuse us service and ask us to leave feel unreasonable. This kind of treatment reflects poorly on the location, especially when compared to the Roseville location, where staff are welcoming and professional. As someone who also works in customer service, I understand the challenges of long shifts — but taking it out on customers is never acceptable. I hope you take this feedback seriously and address it with your staff so other customers do not have the same experience. Sincerely, A Loyal Customer & Mom Celebrating Her New JOB...