Dave & Buster's Chattanooga

Reviews

• MJ

  Monica Jackson

  today
  3.0
  The food was horrible and the chicken was spoiled in the quesadilla that my daughter had ordered. The Service was good. The price of the food was not worth the quality. The eating area was empty there was only 3 table with guest, never go there for meals.
• CS

  CONTRINA Seay

  4 days ago
  1.0
  I brought my young grandson out for a meal and wanted to surprise his mother. After we were seated by a man who appeared to be cleaning, we waited nearly 10 minutes without any service, despite the restaurant being nearly empty. The woman who was apparently assigned to our table glanced over several times but never approached us. When my daughter arrived to join us, we were still being ignored. I asked her to inquire at the bar, and after another 10 minutes, a young man came over and apologized. He explained that our assigned server had refused to serve us due to a personal issue with my daughter — someone she hadn’t even seen at the table until well after we had been waiting. Let me be clear: I do not know this server, nor am I aware of any issue between her and my daughter. Yet I, as a paying customer, was apparently judged and denied service simply because of who my daughter is — someone the server didn’t even know was related to me at the time. This kind of behavior is discriminatory, unprofessional, and completely unacceptable in any business, especially in the service industry. It created an embarrassing and upsetting situation for me and my family, and it put your other staff in an uncomfortable position as well. I did not escalate the situation further at the time out of concern for my daughter, who feared retaliation due to previous issues. However, I feel strongly that management should be made aware of what happened and take steps to ensure no customer is ever treated like this again.
• RR

  Reina

  6 days ago
  2.0
  This was my first time at Dave n Busters. Upon walking in, there was no employee at the card station to purchase credits to play games. We were told by another employee to go to the bar to purchase cards(totally fine since we were over 21 just a bit weird if kids/teens underage were looking to purchase game cards and an employee had them find their way to the bar) however I did like the atmosphere, the games were good and the place was clean. Nice bathrooms as well, but I’ll be so honest, they’re overpriced just a tad. Guitar hero on one the second player guitar the colors are mislabeled and it’s backwards so I feel some credits were wasted bc that game on second player mode was unplayable don’t waste your credits on that one! Not the worst thing tho, however me when we sat down to eat after gaming we were ignored. There were about 2 tables in our section, at one point the waitress serving the two tables around us completely passed by us, no eye contact no greeting us.. We waited maybe a few more minutes then decided to grab food elsewhere. Completely understand all of these things as I work in the service industry as well and maybe they were busy but I’ve never entered an arcade and not been greeted by employees nor a restaurant and had waitress walk past and not greet us.
• BS

  B. Skinner

  Oct 15, 2025
  1.0
  Second time ive ever been but both have been lackluster, first time I went for food which was a while ago, but wasnt up to expectations in some way (I dont exactly remember so I'm leaving food out of the star review) but this last time I went for the arcade and a lot of the machines were damaged of card readers not working, a good majority of the ones that did kept scanning the cards over and over without actually starting the game which is literally just wasting my money, not to mention the lobby stunk of a very strong smell of weed, I dont plan on returning and ive already told my family to not return
• NS

  Nakia Skelton

  Oct 13, 2025
  5.0
  This is one of the Dave and Busters that I love! They have hand sanitizer available and the people that work here are always helpful. I just had an issue with my fall pass and the manager Christian cleared it up in less than 10 mins and my kids and I were off having a great time.